#DunzoChronicles — mAsk Around

Humans of Dunzo

Vaidehi Murthy I have tread both paths — the conventional & the so-called “unconventional” and I think these experiences have pretty much helped me develop what I call “the tilted perspective”. Having studied engineering, I worked as a Software engineer for 5 years at the start of my career. I did the…

Make time for life with Dunzo in 2019

#VarietyMakesUs — What went into our Independence Day Campaign

India. How simple a word to encapsulate its fantastic complexities. An intricately woven fabric of cultures, languages, sciences, arts, ideologies, contradictions, and most importantly, emotions that define its ethos. From soaking in the wealth of heritage, to the thriving variety of cultures, to reaching the pinnacle of progress, India…

#ProTips | A Manager’s Guide to Nurturing Team Spirit while Working Remotely

Staying in touch with your team while working from home, can be challenging. But building connections with them beyond work can be even more challenging in the absence of physical proximity. As we continue to embrace this new way of working, making time to connect beyond work is as important…

Women who get it Dun — #BalanceForBetter

At Dunzo, we have always aimed to equalize opportunities to facilitate a fair and liberated space to strengthen women and their talents. Our constant endeavor is to make the workplace a nurturing ground for healthy interactions, stimulative ideas, and collaborative efforts. We take special pride in our formidable band of…

We like to movie it movie it!

Andas Apna Apna — Groceries on the go-go #AndazApnaApna

Deliver for Dunzo Partners

At Dunzo, we’ve been getting so many messages from you about how happy you are that we’re there during this time of crisis. And we’re so grateful for your love and support at this time. However, we know that love is purely a reaction to the amazing work your Delivery…

Customers & Merchants Join Dunzo’s Mascot Universe — The Duniverse!

#VarietyMakesUs As a platform built on and for delivery partners, merchants, and users, Dunzo’s creative philosophy has always been centered around its customers and merchants. The idea that #VarietyMakesUs is deeply embedded in Dunzo’s value system, and we have repeatedly emphasized this theme in many of our campaigns in the past…

Protecting the Ecosystem — Dunzo Delivery Partners, Merchants, and Teams

The current wave of the COVID — 19 pandemic has left a long-lasting impact on society and our ecosystem whether it’s Delivery Partners, Merchants, Users, or the Dunzo team. With cities across the country going into lockdown, continued and timely access to medicines and essentials is the need of the…

Everything you need to know about #TheStoryGetsBetter -Dunzo’s 3D Animation Short Film —

As Teddy Roosevelt rightly claimed, “The best prize that life offers is the chance to work hard at work worth doing”. #TheStoryGetsBetter — the 3D animation film that we’ve produced in-house, has been exactly that. It’s a labour of love that combines in equal parts — art and heart, skill and soul, hard work and hope. And so, we set out building a story about Auro — a young writer, and his furry little friend — George. For those of you who haven’t yet, do pause here and take a few minutes to watch the film, for the discussions that follow are rife with spoilers. Paying attention to intention Our goal while embarking on the journey of this film was to leave our viewers with an…

DUN101 | Reclaiming the free storage in Postgres

Introduction Do you have a strong data archival policy or frequently delete/update data in your Postgres tables but do not see the storage space becoming available? You would have stumbled upon Postgres Vacuuming, which is slow and requires downtime to free up storage space. We implemented pg_repack and here’s how it…

Humans of Dunzo

“I feel that the last 4 years at Dunzo have really nurtured a sense of growth and maturity in me. The folks at Dunzo who initially joined the team (including me) were kids right out of college and so you can imagine the early days had that “college vibe”, where work was super hectic but it was accompanied by cricket in the lawn and hallways, music sessions, table tennis and getting yelled at by neighbors for sometimes (read: always) being noisy. That pretty much summed up the first year at Dunzo. By the second year, we had grown massively and I got to work with more smart, talented people from across the industry. I learned core operations and what having a data-driven approach means in the logistics business. I still remember the night when we first hit our 500 orders milestone for night operations and the journey to reach that number was not an easy one. Staying relentless on our promise with every single order has been the cornerstone of the work I’ve done here. My current role is perhaps the most challenging of all and I love the thrill of conquering those challenges every day. I’m so proud of how far we’ve come, but I’m even more proud of the fact that who we are and what we stand for remains unchanged”.

#ProTips | Navigating “No Meeting Fridays” | Part 2

We know it’s not easy adjusting to this new way of working but we’ve got some tips to help you get time back and foster a more balanced and productive work life. Use communication tools: Remember the goal is to reduce meetings, not collaboration. We want to spend this time…

How Pune decided to get smart

#ProTips| Thriving On Your Goals

Now that you’ve set your organizational goal, this is also the perfect time to set personal goals and think about how you can maximize your own…

Welcome to Dunzo Daily!

Humans of Dunzo

“Coming from Guwahati, Bangalore was totally foreign to me. Though I’ve had my share of hurdles, the people of Dunzo have embraced me and made me feel at home all these years. Working at Dunzo is like “Dhoom machale” for me, every day. In fact, while working on the User Experience for Delivery Partners, I have built a great rapport with Dunzo Delivery Partners and believe that they are the pillars of this business. Every time I have a Dunzo order running, I prepare tea for the partner and have a chai session with them at home to understand their day and their pain points. Today, when they know it’s my order they call me and tell me “keep chai ready, I’ll be there soon’’. The initial days of lockdown were very difficult for all of us and so at that time I immediately made a table in my diary of all the partners and their corresponding areas of residence to create a sort of task force. This was a time when a lot of firefighting was needed and I’m glad all the information I had came in handy to users who really needed our services. I’m obsessed with providing the best user experience be it for our users or our partners. Today I lead a team of 38 and my only mantra has been — “Chase your curiosity””

Your doorstep — The best platform ever built

Breaking into the market for a new brand can be tricky; one might even say that it has a certain appeal to it when it’s done right. But think about it, there are quite a few things the brand has to…

Delivering Groceries, Medicines, Hope, and a whole lot more.

Grieving the loss of a family member and being the only caregiver in the household, Sunanda reached out to Dunzo about her personal struggle in trying to get essentials under the new curfew guidelines. With only a small window to purchase groceries, she ordered her groceries from her usual corner…

India welcomes #TheDunzoGeneration

As our spirited nation strides into its 70th year of being a thriving democracy,the wheels of progress are indeed spinning fast! India today, boasts of a wonderfully vibrant crop of super productive high performers. The thinkers, the doers and the uncompromising go-getters. They keep the stakes high, and the mistakes…

DUN101 Blog Series | Where Does Dunzo, Dunzo?

Dunzo has always adopted the philosophy of all for one and one for all. Our three-sided platform, built on Merchants, Partners, and Users, operates in a largely symbiotic fashion, relying on each other to have the most optimal experience on the platform. The experience really boils down to reliability and…

United We Brand

Competition makes us faster, collaboration makes us better. At Dunzo, we take this adage to heart. Our endeavour as a business, has always been to speak authentically, and serve willingly. We have attempted in every decision, to make empathy a prominent guiding force. Be it our Friendship Day campaign which…

DUN101 Blog Series | Battling New User Cancellations

Measure everything — Capturing accurate data helps you benchmark the past, present and future performance…

Humans of Dunzo

“I remember applying for an internship at Dunzo, some time post finishing my engineering. I landed an internship for the role of Data Tagging which was an extremely manual task but the fun culture of Dunzo, especially the early #457 days totally made up for the monotony. Back then it needed one person to manually “feed” a bunch of data for different categories which is what get’s auto-tagged today. After that, I worked in Community Operations but in my mind, I knew I always wanted to end up as a designer. I juggled a design course along with the super demanding schedule of operations at Dunzo. When I got the chance of moving to QA on the engineering side, I thought “why not?!” and especially after running so many orders and monitoring users, I think I came with a lot more on-ground, real-time insight into what users faced. I had almost completed my design course by then and was looking to do something in design. Working at Dunzo is a lot like working with clay — you can mold your journey and create these different roles along the way. It’s barely been 5 months in my new role and not only am I designing it, but owning the entire Product Page for Dunzo web. That to me is a dream come true.”