#ProTips| Thriving On Your Goals

Now that you’ve set your organizational goal, this is also the perfect time to set personal goals and think about how you can maximize your own…

Smart cities through the lanes of Dunzo

Dunzo gets things done. This simple yet complex premise is at the heart of Dunzo’s operations. Whether it’s commerce, commute, or courier, Dunzo has always been able to help users use their time more efficiently and make cities more accessible for everyone. Over the years, Dunzo’s popularity was evidence that…

Protecting the Ecosystem — Dunzo Delivery Partners, Merchants, and Teams

The current wave of the COVID — 19 pandemic has left a long-lasting impact on society and our ecosystem whether it’s Delivery Partners, Merchants, Users, or the Dunzo team. With cities across the country going into lockdown, continued and timely access to medicines and essentials is the need of the…

Keeping You And Our Partners Safe

When it matters the most With home deliveries playing an integral role in us maintaining social distancing, we had to ensure the safety of our delivery partners who are now the lifelines of our society. Keeping this in mind we had to take some precautionary measures, starting with sending out clear communications to our partners and merchants around social distancing and hygiene. Here are some of the step we had adopted to ensure that our deliveries are safe: Protective gear for our partners Masks and gloves have been provided to our delivery partners for their safety. Sanitizers at key locations We identified key merchant locations and provided stations with hand sanitizers for our partners to use. Temperature checks to ensure safety Our delivery partners take regular temperature checks and are advised to maintain social distancing. No contact delivery To ensure the safety of our users and partners, we have no contact delivery as an option. Encouraging the use of Aarogya Setu app Partners have been asked to download the Aarogya Setu app, the contact-tracing app built by the Indian government, to help them assess their risk of catching the Coronavirus, on the basis of user’s interactions with others, using Bluetooth technology. Maybe you like to read a book or maybe you like to dance while you cook, the best that we can all do is to stay indoors and stay safe. It may not be easy, but if you feel there’s something we could do to make it a little easier to get through these times, you can always count on your friendly neighbourhood delivery app. Stay in. Stay safe!

DunzosuperHERoes

Dunzo salutes our women warriors for shattering stereotypes, while paving the way for a fair, and inclusive world. Here are the tales of two women who, against all odds…

Customers & Merchants Join Dunzo’s Mascot Universe — The Duniverse!

#VarietyMakesUs As a platform built on and for delivery partners, merchants, and users, Dunzo’s creative philosophy has always been centered around its customers and merchants. The idea that #VarietyMakesUs is deeply embedded in Dunzo’s value system, and we have repeatedly emphasized this theme in many of our campaigns in the past…

Be Safe, Folks

As we all bear the impact of COVID-19 in our communities, we at Dunzo would like to take this time to let you know we’re actively monitoring the situation and taking the necessary measures to keep our users, partners, merchants, and team members safe. We know that these are challenging…

DUN101 Blog Series | Battling New User Cancellations

Measure everything — Capturing accurate data helps you benchmark the past, present and future performance…

#HereForPride

It’s Pride Month, and if the events that have transpired across the world this year have taught us anything, it is the importance of shedding prejudices and practicing harmonious coexistence. On this occasion, to encourage greater tolerance towards, and a better understanding of the issues affecting the LGBTQIA+ community…

DUN101 | Reclaiming the free storage in Postgres

Introduction Do you have a strong data archival policy or frequently delete/update data in your Postgres tables but do not see the storage space becoming available? You would have stumbled upon Postgres Vacuuming, which is slow and requires downtime to free up storage space. We implemented pg_repack and here’s how it…

Humans of Dunzo

“I remember applying for an internship at Dunzo, some time post finishing my engineering. I landed an internship for the role of Data Tagging which was an extremely manual task but the fun culture of Dunzo, especially the early #457 days totally made up for the monotony. Back then it needed one person to manually “feed” a bunch of data for different categories which is what get’s auto-tagged today. After that, I worked in Community Operations but in my mind, I knew I always wanted to end up as a designer. I juggled a design course along with the super demanding schedule of operations at Dunzo. When I got the chance of moving to QA on the engineering side, I thought “why not?!” and especially after running so many orders and monitoring users, I think I came with a lot more on-ground, real-time insight into what users faced. I had almost completed my design course by then and was looking to do something in design. Working at Dunzo is a lot like working with clay — you can mold your journey and create these different roles along the way. It’s barely been 5 months in my new role and not only am I designing it, but owning the entire Product Page for Dunzo web. That to me is a dream come true.”

Our new feature is no piece of cake!

Dunzo originally started as a concierge service fulfilling any kind of errand service…

#DunzoChronicles — mAsk Around

Humans of Dunzo

“Coming from Guwahati, Bangalore was totally foreign to me. Though I’ve had my share of hurdles, the people of Dunzo have embraced me and made me feel at home all these years. Working at Dunzo is like “Dhoom machale” for me, every day. In fact, while working on the User Experience for Delivery Partners, I have built a great rapport with Dunzo Delivery Partners and believe that they are the pillars of this business. Every time I have a Dunzo order running, I prepare tea for the partner and have a chai session with them at home to understand their day and their pain points. Today, when they know it’s my order they call me and tell me “keep chai ready, I’ll be there soon’’. The initial days of lockdown were very difficult for all of us and so at that time I immediately made a table in my diary of all the partners and their corresponding areas of residence to create a sort of task force. This was a time when a lot of firefighting was needed and I’m glad all the information I had came in handy to users who really needed our services. I’m obsessed with providing the best user experience be it for our users or our partners. Today I lead a team of 38 and my only mantra has been — “Chase your curiosity””

Everything you need to know about #TheStoryGetsBetter -Dunzo’s 3D Animation Short Film —

As Teddy Roosevelt rightly claimed, “The best prize that life offers is the chance to work hard at work worth doing”. #TheStoryGetsBetter — the 3D animation film that we’ve produced in-house, has been exactly that. It’s a labour of love that combines in equal parts — art and heart, skill and soul, hard work and hope. And so, we set out building a story about Auro — a young writer, and his furry little friend — George. For those of you who haven’t yet, do pause here and take a few minutes to watch the film, for the discussions that follow are rife with spoilers. Paying attention to intention Our goal while embarking on the journey of this film was to leave our viewers with an…

DUN101 Blog Series | Where Does Dunzo, Dunzo?

Dunzo has always adopted the philosophy of all for one and one for all. Our three-sided platform, built on Merchants, Partners, and Users, operates in a largely symbiotic fashion, relying on each other to have the most optimal experience on the platform. The experience really boils down to reliability and…

Delivering Groceries, Medicines, Hope, and a whole lot more.

Grieving the loss of a family member and being the only caregiver in the household, Sunanda reached out to Dunzo about her personal struggle in trying to get essentials under the new curfew guidelines. With only a small window to purchase groceries, she ordered her groceries from her usual corner…

#ProTips | Navigating “No Meeting Fridays” | Part 2

We know it’s not easy adjusting to this new way of working but we’ve got some tips to help you get time back and foster a more balanced and productive work life. Use communication tools: Remember the goal is to reduce meetings, not collaboration. We want to spend this time…

We’ll keep you on the move

Pricing Base Fare: ₹10/km Per Km Charge: ₹3/km up to 5km ₹6/km after 5km New users get first 3 rides free, for trips under 3kms Note: Dunzo Bike is available only on Android devices Terms & Conditions: 1. Take a minimum of 5 bike rides to enter the contest 2. Top users who take maximum bike rides within a span of 3 weeks will win Cult.fit memberships worth 3 months. 3. Applicable on bike rides only. 4. Applicable only for Hyderabad bike rides.

Humans of Dunzo

“I feel that the last 4 years at Dunzo have really nurtured a sense of growth and maturity in me. The folks at Dunzo who initially joined the team (including me) were kids right out of college and so you can imagine the early days had that “college vibe”, where work was super hectic but it was accompanied by cricket in the lawn and hallways, music sessions, table tennis and getting yelled at by neighbors for sometimes (read: always) being noisy. That pretty much summed up the first year at Dunzo. By the second year, we had grown massively and I got to work with more smart, talented people from across the industry. I learned core operations and what having a data-driven approach means in the logistics business. I still remember the night when we first hit our 500 orders milestone for night operations and the journey to reach that number was not an easy one. Staying relentless on our promise with every single order has been the cornerstone of the work I’ve done here. My current role is perhaps the most challenging of all and I love the thrill of conquering those challenges every day. I’m so proud of how far we’ve come, but I’m even more proud of the fact that who we are and what we stand for remains unchanged”.

#ProTips |Running and Attending Meetings Effectively!

Did you know? A study from Walt Street Journal, Atlassian, and Doodle has found that about 71% of professionals misspend time every week due to unnecessary, poorly conducted, or canceled meetings. More often than not, certain meetings could be emails and closed without spending time deliberating — all it needs is constant communication between team members and teams. Here are some simple and effective ways on how to run these meetings. The time saved on these meetings is time gained to…

Make time for life with Dunzo in 2019

#ProTips | A Manager’s Guide to Nurturing Team Spirit while Working Remotely

Staying in touch with your team while working from home, can be challenging. But building connections with them beyond work can be even more challenging in the absence of physical proximity. As we continue to embrace this new way of working, making time to connect beyond work is as important…

#WellDun2020

2020 has indeed been a defining year for all delivery businesses in India. The global health crisis and the ensuing lockdowns have led home deliveries to make the transition from being a lifestyle choice to a lifeline. Dunzo has seen an increasing number of customers embrace its safety and convenience during this challenging period. With the majority of the population being shut indoors for a larger part of the year, we’ve observed that the ordering habits of Indians have seen a distinct shift as compared to the preceding years. Altered routines and a change in priorities have caused a perceptible distinction in consumer behavior. From Condoms, IPills, and Pregnancy tests being the highest orders in the Medicine category, to most cities ordering cat food over dog food, to the recent surge in demand for healthy alternatives, some of these data points certainly stood out from the usual. We decided to compile a few intriguing insights from the year gone by, to throw light on how India got it, Dun, in 2020. Enumerated below, is the list of interesting patterns in user orders that we observed last year. It has most certainly been a year of surprises, and Dunzo users certainly did not disappoint with their buying habits. Irrespective of what the next year holds, Dunzo shall continue to serve in all its geographies with the single goal of bringing the magic of convenience to every home, and hopefully workplaces too, very soon.

7 Simple Ways to Master WFH like a Boss!

The Coronavirus pandemic has changed the way we work…and we at Dunzo think this could be for the better. For those of us privileged to be working from home, we must continue to look at this shift in a positive light and make the most of this opportunity. While the…