One Dun Mumbai!

This week, we celebrate the completion of one incredible year of Dunzo serving in Amchi Mumbai! It’s indeed been a roller coaster of a year and we’re proud to have survived and thrived, winning hearts, one completed order at a time. It’s been a fantastic journey, and we are glad, with the support of our partners and merchants, to have catered to our users’ every need to the best of our ability. In happy times 549 flowers deliveries In times of need 3,575 sanitary pad deliveries For that boring chore 4,964 dish soap deliveries For love and more 3,984 condom deliveries Whether day or night 1,04,948 night deliveries To help feel alright 25,666 medicine deliveries For a furry friend 1,342 pet food deliveries Or a buddy at the other end 57,104 package deliveries To get a lot Dun, in very little time 3,13,85,965 hours saved Count on us to bring anything, at any time 11,72,155 deliveries made Mumbai as they say, is about going the extra mile 27,84,016 km travelled It’s about opening hearts, and gifting a smile 31,470 tips received Our endeavour has been to forge a three sided market place by empowering local merchants to come online, and providing employment to tens of thousands of people, while saving time for millions of Indians.It is trust and support from all our stakeholders, that keep our wheels turning. Here’s a giant thank you for encouraging us to better ourselves everyday. We truly appreciate all our merchants, users and partners for being with us in our journey to simplify lives. Here’s to having a dream run in the city of dreams!

7 Simple Ways to Master WFH like a Boss!

The Coronavirus pandemic has changed the way we work…and we at Dunzo think this could be for the better. For those of us privileged to be working from home, we must continue to look at this shift in a positive light and make the most of this opportunity. While the…

Be Safe, Folks

As we all bear the impact of COVID-19 in our communities, we at Dunzo would like to take this time to let you know we’re actively monitoring the situation and taking the necessary measures to keep our users, partners, merchants, and team members safe. We know that these are challenging…

How Pune decided to get smart

Humans of Dunzo

“I remember applying for an internship at Dunzo, some time post finishing my engineering. I landed an internship for the role of Data Tagging which was an extremely manual task but the fun culture of Dunzo, especially the early #457 days totally made up for the monotony. Back then it needed one person to manually “feed” a bunch of data for different categories which is what get’s auto-tagged today. After that, I worked in Community Operations but in my mind, I knew I always wanted to end up as a designer. I juggled a design course along with the super demanding schedule of operations at Dunzo. When I got the chance of moving to QA on the engineering side, I thought “why not?!” and especially after running so many orders and monitoring users, I think I came with a lot more on-ground, real-time insight into what users faced. I had almost completed my design course by then and was looking to do something in design. Working at Dunzo is a lot like working with clay — you can mold your journey and create these different roles along the way. It’s barely been 5 months in my new role and not only am I designing it, but owning the entire Product Page for Dunzo web. That to me is a dream come true.”

#ProTips| Thriving On Your Goals

Now that you’ve set your organizational goal, this is also the perfect time to set personal goals and think about how you can maximize your own…

#HEREFORPRIDE

Pride isn’t a color or a flavor of the month. It isn’t the latest trend or showing the world you’re ‘woke’. It’s about representation and not just for the moment, but something that is an innate part of our value system and beliefs. At Dunzo, we have always strived to…

DUN101 | Reclaiming the free storage in Postgres

Introduction Do you have a strong data archival policy or frequently delete/update data in your Postgres tables but do not see the storage space becoming available? You would have stumbled upon Postgres Vacuuming, which is slow and requires downtime to free up storage space. We implemented pg_repack and here’s how it…

Your Security is our Top Priority!

*This blog has been updated on July 29th, 1:50 PM IST Every time you use Dunzo, you trust your order to be delivered safely and promptly. We expect that too and that is why our teams are constantly working to ensure that your orders are always in safe hands, from…

Humans of Dunzo

“I feel that the last 4 years at Dunzo have really nurtured a sense of growth and maturity in me. The folks at Dunzo who initially joined the team (including me) were kids right out of college and so you can imagine the early days had that “college vibe”, where work was super hectic but it was accompanied by cricket in the lawn and hallways, music sessions, table tennis and getting yelled at by neighbors for sometimes (read: always) being noisy. That pretty much summed up the first year at Dunzo. By the second year, we had grown massively and I got to work with more smart, talented people from across the industry. I learned core operations and what having a data-driven approach means in the logistics business. I still remember the night when we first hit our 500 orders milestone for night operations and the journey to reach that number was not an easy one. Staying relentless on our promise with every single order has been the cornerstone of the work I’ve done here. My current role is perhaps the most challenging of all and I love the thrill of conquering those challenges every day. I’m so proud of how far we’ve come, but I’m even more proud of the fact that who we are and what we stand for remains unchanged”.

Humans of Dunzo

“Close to 2 years back, I tried my hand at several jobs but nobody really wanted to give me one as I was still a student pursuing Bcom. After my father passed away, the responsibility to take care of my mother and my younger sister fell upon me and I almost gave up and planned to return to my hometown to pursue agriculture when I got the chance to work for Dunzo. At Dunzo, I’ve had the chance to learn so much and started off by doing documentation for HR & Legal, picking up and delivering documents, and assisting the admin team. Slowly I also started taking care of the travel desk for a bit and even helped manage Kabeer’s (Dunzo Co-founder & CEO) travels which was all new to me. Today, I work with the legal team as a paralegal supporting all compliance and documentation needed while also balancing a distance education course in Bcom. I’m crazy about cricket when I’m not working and recently learned to make tea during the lockdown. My happiness mantra is to love people and be loved and I have felt it more so with the people I work with at Dunzo.”

Customers & Merchants Join Dunzo’s Mascot Universe — The Duniverse!

#VarietyMakesUs As a platform built on and for delivery partners, merchants, and users, Dunzo’s creative philosophy has always been centered around its customers and merchants. The idea that #VarietyMakesUs is deeply embedded in Dunzo’s value system, and we have repeatedly emphasized this theme in many of our campaigns in the past…

#WellDun2020

2020 has indeed been a defining year for all delivery businesses in India. The global health crisis and the ensuing lockdowns have led home deliveries to make the transition from being a lifestyle choice to a lifeline. Dunzo has seen an increasing number of customers embrace its safety and convenience during this challenging period. With the majority of the population being shut indoors for a larger part of the year, we’ve observed that the ordering habits of Indians have seen a distinct shift as compared to the preceding years. Altered routines and a change in priorities have caused a perceptible distinction in consumer behavior. From Condoms, IPills, and Pregnancy tests being the highest orders in the Medicine category, to most cities ordering cat food over dog food, to the recent surge in demand for healthy alternatives, some of these data points certainly stood out from the usual. We decided to compile a few intriguing insights from the year gone by, to throw light on how India got it, Dun, in 2020. Enumerated below, is the list of interesting patterns in user orders that we observed last year. It has most certainly been a year of surprises, and Dunzo users certainly did not disappoint with their buying habits. Irrespective of what the next year holds, Dunzo shall continue to serve in all its geographies with the single goal of bringing the magic of convenience to every home, and hopefully workplaces too, very soon.

#VarietyMakesUs — What went into our Independence Day Campaign

India. How simple a word to encapsulate its fantastic complexities. An intricately woven fabric of cultures, languages, sciences, arts, ideologies, contradictions, and most importantly, emotions that define its ethos. From soaking in the wealth of heritage, to the thriving variety of cultures, to reaching the pinnacle of progress, India…

Humans of Dunzo

“Coming from Guwahati, Bangalore was totally foreign to me. Though I’ve had my share of hurdles, the people of Dunzo have embraced me and made me feel at home all these years. Working at Dunzo is like “Dhoom machale” for me, every day. In fact, while working on the User Experience for Delivery Partners, I have built a great rapport with Dunzo Delivery Partners and believe that they are the pillars of this business. Every time I have a Dunzo order running, I prepare tea for the partner and have a chai session with them at home to understand their day and their pain points. Today, when they know it’s my order they call me and tell me “keep chai ready, I’ll be there soon’’. The initial days of lockdown were very difficult for all of us and so at that time I immediately made a table in my diary of all the partners and their corresponding areas of residence to create a sort of task force. This was a time when a lot of firefighting was needed and I’m glad all the information I had came in handy to users who really needed our services. I’m obsessed with providing the best user experience be it for our users or our partners. Today I lead a team of 38 and my only mantra has been — “Chase your curiosity””

We’ll keep you on the move

Pricing Base Fare: ₹10/km Per Km Charge: ₹3/km up to 5km ₹6/km after 5km New users get first 3 rides free, for trips under 3kms Note: Dunzo Bike is available only on Android devices Terms & Conditions: 1. Take a minimum of 5 bike rides to enter the contest 2. Top users who take maximum bike rides within a span of 3 weeks will win Cult.fit memberships worth 3 months. 3. Applicable on bike rides only. 4. Applicable only for Hyderabad bike rides.

Dun101 | Navigating Demand-Supply Equation

One of the most interesting and complex problems, which sits at the heart of any logistics platform like Dunzo is getting the supply — the number of Delivery Partners active at a particular area-time slot — just right. If this balance is lacking, and you have less than the ideal…

#ProTips |Running and Attending Meetings Effectively!

Did you know? A study from Walt Street Journal, Atlassian, and Doodle has found that about 71% of professionals misspend time every week due to unnecessary, poorly conducted, or canceled meetings. More often than not, certain meetings could be emails and closed without spending time deliberating — all it needs is constant communication between team members and teams. Here are some simple and effective ways on how to run these meetings. The time saved on these meetings is time gained to…

Smart cities through the lanes of Dunzo

Dunzo gets things done. This simple yet complex premise is at the heart of Dunzo’s operations. Whether it’s commerce, commute, or courier, Dunzo has always been able to help users use their time more efficiently and make cities more accessible for everyone. Over the years, Dunzo’s popularity was evidence that…

India welcomes #TheDunzoGeneration

As our spirited nation strides into its 70th year of being a thriving democracy,the wheels of progress are indeed spinning fast! India today, boasts of a wonderfully vibrant crop of super productive high performers. The thinkers, the doers and the uncompromising go-getters. They keep the stakes high, and the mistakes…

Everything you need to know about #TheStoryGetsBetter -Dunzo’s 3D Animation Short Film —

As Teddy Roosevelt rightly claimed, “The best prize that life offers is the chance to work hard at work worth doing”. #TheStoryGetsBetter — the 3D animation film that we’ve produced in-house, has been exactly that. It’s a labour of love that combines in equal parts — art and heart, skill and soul, hard work and hope. And so, we set out building a story about Auro — a young writer, and his furry little friend — George. For those of you who haven’t yet, do pause here and take a few minutes to watch the film, for the discussions that follow are rife with spoilers. Paying attention to intention Our goal while embarking on the journey of this film was to leave our viewers with an…

DUN101 Blog Series | Where Does Dunzo, Dunzo?

Dunzo has always adopted the philosophy of all for one and one for all. Our three-sided platform, built on Merchants, Partners, and Users, operates in a largely symbiotic fashion, relying on each other to have the most optimal experience on the platform. The experience really boils down to reliability and…

How Indians Went Places With Names

It’s all about location, location, location. Dunzo has been connecting distant corners of cities running thousands of daily tasks for its users. Each of these tasks requires the user to store the location of the transaction under any name of their choice. And as it turned out, our users didn’t…

Our new feature is no piece of cake!

Dunzo originally started as a concierge service fulfilling any kind of errand service…

#DunzoChronicles — Dream A Dozen