DUN101 Blog Series | Battling New User Cancellations

Measure everything — Capturing accurate data helps you benchmark the past, present and future performance…

DunzosuperHERoes

Dunzo salutes our women warriors for shattering stereotypes, while paving the way for a fair, and inclusive world. Here are the tales of two women who, against all odds…

#ProTips | Navigating “No Meeting Fridays” | Part 1

As we continue to work remotely, we need to become more conscious about our time and not get overwhelmed by our professional and personal obligations. We’re all learning to cope with the second wave in our individual capacities as we juggle a lot more than we’re used to. While we…

#DunzoChronicles — Dream A Dozen

How Pune decided to get smart

One Dun Mumbai!

This week, we celebrate the completion of one incredible year of Dunzo serving in Amchi Mumbai! It’s indeed been a roller coaster of a year and we’re proud to have survived and thrived, winning hearts, one completed order at a time. It’s been a fantastic journey, and we are glad, with the support of our partners and merchants, to have catered to our users’ every need to the best of our ability. In happy times 549 flowers deliveries In times of need 3,575 sanitary pad deliveries For that boring chore 4,964 dish soap deliveries For love and more 3,984 condom deliveries Whether day or night 1,04,948 night deliveries To help feel alright 25,666 medicine deliveries For a furry friend 1,342 pet food deliveries Or a buddy at the other end 57,104 package deliveries To get a lot Dun, in very little time 3,13,85,965 hours saved Count on us to bring anything, at any time 11,72,155 deliveries made Mumbai as they say, is about going the extra mile 27,84,016 km travelled It’s about opening hearts, and gifting a smile 31,470 tips received Our endeavour has been to forge a three sided market place by empowering local merchants to come online, and providing employment to tens of thousands of people, while saving time for millions of Indians.It is trust and support from all our stakeholders, that keep our wheels turning. Here’s a giant thank you for encouraging us to better ourselves everyday. We truly appreciate all our merchants, users and partners for being with us in our journey to simplify lives. Here’s to having a dream run in the city of dreams!

#DunzoChronicles — Bengaluru Oota Company

Be Safe, Folks

As we all bear the impact of COVID-19 in our communities, we at Dunzo would like to take this time to let you know we’re actively monitoring the situation and taking the necessary measures to keep our users, partners, merchants, and team members safe. We know that these are challenging…

Your Security is our Top Priority!

*This blog has been updated on July 29th, 1:50 PM IST Every time you use Dunzo, you trust your order to be delivered safely and promptly. We expect that too and that is why our teams are constantly working to ensure that your orders are always in safe hands, from…

Make time for life with Dunzo in 2019

DUN101 | Reclaiming the free storage in Postgres

Introduction Do you have a strong data archival policy or frequently delete/update data in your Postgres tables but do not see the storage space becoming available? You would have stumbled upon Postgres Vacuuming, which is slow and requires downtime to free up storage space. We implemented pg_repack and here’s how it…

#ProTips | A Manager’s Guide to Nurturing Team Spirit while Working Remotely

Staying in touch with your team while working from home, can be challenging. But building connections with them beyond work can be even more challenging in the absence of physical proximity. As we continue to embrace this new way of working, making time to connect beyond work is as important…

#ProTips | Navigating “No Meeting Fridays” | Part 2

We know it’s not easy adjusting to this new way of working but we’ve got some tips to help you get time back and foster a more balanced and productive work life. Use communication tools: Remember the goal is to reduce meetings, not collaboration. We want to spend this time…

United We Brand

Competition makes us faster, collaboration makes us better. At Dunzo, we take this adage to heart. Our endeavour as a business, has always been to speak authentically, and serve willingly. We have attempted in every decision, to make empathy a prominent guiding force. Be it our Friendship Day campaign which…

Dun101 | Navigating Demand-Supply Equation

One of the most interesting and complex problems, which sits at the heart of any logistics platform like Dunzo is getting the supply — the number of Delivery Partners active at a particular area-time slot — just right. If this balance is lacking, and you have less than the ideal…

India welcomes #TheDunzoGeneration

As our spirited nation strides into its 70th year of being a thriving democracy,the wheels of progress are indeed spinning fast! India today, boasts of a wonderfully vibrant crop of super productive high performers. The thinkers, the doers and the uncompromising go-getters. They keep the stakes high, and the mistakes…

How Indians did it last Valentine’s Day

It’s that one day, that’s all about your Bae. The season of love is officially here! Thoughtful trinkets, saucy surprises, lovey letters and gifts galore. Romance is indeed being delivered around town in quirky new ways. Love makes you do crazy things, they say. Here’s proof that love makes you…

Humans of Dunzo

“I remember applying for an internship at Dunzo, some time post finishing my engineering. I landed an internship for the role of Data Tagging which was an extremely manual task but the fun culture of Dunzo, especially the early #457 days totally made up for the monotony. Back then it needed one person to manually “feed” a bunch of data for different categories which is what get’s auto-tagged today. After that, I worked in Community Operations but in my mind, I knew I always wanted to end up as a designer. I juggled a design course along with the super demanding schedule of operations at Dunzo. When I got the chance of moving to QA on the engineering side, I thought “why not?!” and especially after running so many orders and monitoring users, I think I came with a lot more on-ground, real-time insight into what users faced. I had almost completed my design course by then and was looking to do something in design. Working at Dunzo is a lot like working with clay — you can mold your journey and create these different roles along the way. It’s barely been 5 months in my new role and not only am I designing it, but owning the entire Product Page for Dunzo web. That to me is a dream come true.”

Your doorstep — The best platform ever built

Breaking into the market for a new brand can be tricky; one might even say that it has a certain appeal to it when it’s done right. But think about it, there are quite a few things the brand has to…

#TheMillennialCondition

The recent past has seen the interwebs be rife with chatter about the “Millennial generation”. Popularly believed to inhabit the age spectrum spanning 18 to 35, this rather fascinating breed of youngsters are as mystifying, as they are vocal. Tagged with many a label, this group of youthlings has been…

Humans of Dunzo

“I feel that the last 4 years at Dunzo have really nurtured a sense of growth and maturity in me. The folks at Dunzo who initially joined the team (including me) were kids right out of college and so you can imagine the early days had that “college vibe”, where work was super hectic but it was accompanied by cricket in the lawn and hallways, music sessions, table tennis and getting yelled at by neighbors for sometimes (read: always) being noisy. That pretty much summed up the first year at Dunzo. By the second year, we had grown massively and I got to work with more smart, talented people from across the industry. I learned core operations and what having a data-driven approach means in the logistics business. I still remember the night when we first hit our 500 orders milestone for night operations and the journey to reach that number was not an easy one. Staying relentless on our promise with every single order has been the cornerstone of the work I’ve done here. My current role is perhaps the most challenging of all and I love the thrill of conquering those challenges every day. I’m so proud of how far we’ve come, but I’m even more proud of the fact that who we are and what we stand for remains unchanged”.

Our new feature is no piece of cake!

Dunzo originally started as a concierge service fulfilling any kind of errand service…

#VarietyMakesUs — What went into our Independence Day Campaign

India. How simple a word to encapsulate its fantastic complexities. An intricately woven fabric of cultures, languages, sciences, arts, ideologies, contradictions, and most importantly, emotions that define its ethos. From soaking in the wealth of heritage, to the thriving variety of cultures, to reaching the pinnacle of progress, India…

Humans of Dunzo

Vaidehi Murthy I have tread both paths — the conventional & the so-called “unconventional” and I think these experiences have pretty much helped me develop what I call “the tilted perspective”. Having studied engineering, I worked as a Software engineer for 5 years at the start of my career. I did the…

Keeping You And Our Partners Safe

When it matters the most With home deliveries playing an integral role in us maintaining social distancing, we had to ensure the safety of our delivery partners who are now the lifelines of our society. Keeping this in mind we had to take some precautionary measures, starting with sending out clear communications to our partners and merchants around social distancing and hygiene. Here are some of the step we had adopted to ensure that our deliveries are safe: Protective gear for our partners Masks and gloves have been provided to our delivery partners for their safety. Sanitizers at key locations We identified key merchant locations and provided stations with hand sanitizers for our partners to use. Temperature checks to ensure safety Our delivery partners take regular temperature checks and are advised to maintain social distancing. No contact delivery To ensure the safety of our users and partners, we have no contact delivery as an option. Encouraging the use of Aarogya Setu app Partners have been asked to download the Aarogya Setu app, the contact-tracing app built by the Indian government, to help them assess their risk of catching the Coronavirus, on the basis of user’s interactions with others, using Bluetooth technology. Maybe you like to read a book or maybe you like to dance while you cook, the best that we can all do is to stay indoors and stay safe. It may not be easy, but if you feel there’s something we could do to make it a little easier to get through these times, you can always count on your friendly neighbourhood delivery app. Stay in. Stay safe!