Airbnb’s Promotions and Communications Platform

By Paritosh Aggarwal and Henry Wu Introduction Airbnb is a busy marketplace with millions of active users across the globe. Billions of messages…

Introducing Epoxy for iOS

Epoxy’s story on iOS began in 2016. Swift was still a very new language, and we had recently started to broadly adopt it across our codebase. With the new language, we were still experimenting with how to best build UI. …

Scaling Knowledge Access and Retrieval at Airbnb

Cherry blossoms in full bloom in Tokyo Imagine you’re finally getting to take that vacation you’ve dreamed of — three countries, seven cities, thousands of miles. It’s everything you could want and more, right? But where do you start? How do you know what to eat, where to visit, how to experience what makes your destination truly…

Project Lighthouse — Part 1: P-sensitive k-anonymity

Introduction In June, the Airbnb Anti-Discrimination product team announced Project Lighthouse, an initiative with the goal…

Machine Learning-Powered Search Ranking of Airbnb Experiences

By: Mihajlo Grbovic, Eric Wu, Pai Liu, Chun How Tan, Liang Wu, Bo Yu, Alex Tian Airbnb Experiences are handcrafted activities designed and led by expert hosts that offer a unique taste of local scene and culture. Each experience is vetted for quality by a team of editors before it…

Supporting Dynamic Type at Airbnb

By Noah Martin & Hugo Ahlberg Background Since iOS 7, Dynamic Type has allowed users to choose a prefered font size for their phone. At Airbnb, we try to build an app that our entire community can use — since Dynamic Type is a critical accessibility feature, we knew supporting it…

Taming Service-Oriented Architecture Using A Data-Oriented Service Mesh

By: Raymie Stata, Arun Vijayvergiya, Adam Miskiewicz At Hasura’s Enterprise GraphQL Conf on October 22, we presented Viaduct, what we’re calling a data-oriented service mesh that we believe will bring a step function improvement in the modularity of our microservices-based Service-Oriented Architecture (SOA). In…

Growing Our Host Community with Online Marketing

By Tao Cui, Ye Wang and Bassel Namih Belonging is at the core of Airbnb’s mission. One essential step to make people feel like they can “belong anywhere” is to have homes where people can stay around the world. Airbnb is a community-driven super-brand, and acquiring hosts through the…

Beyond “How May I Help you? “

By Xin (Cindy) Chen, Mengting Wan The Airbnb office in Dublin offers plenty of workspace beyond your desk. At Airbnb, we serve a global community of hosts and guests. An essential part of Airbnb’s business is to provide high quality customer service at scale. Live chat is one of our customer support channels, where customers can chat with our customer service agents…

React Native at Airbnb

Years later, it’s still possible to book a meeting in our Airstream This is the first in a series of blog posts in which we outline our experience with React Native and what is next for mobile at Airbnb. When Airbnb launched 10 years ago, smartphones were in their infancy. Since then, smartphones have become an essential tool to navigate our everyday…

Better Android Testing at Airbnb

In previous installments of this series we laid out our state mocking system, and how we built UI integration testing on top of it. In…

Experimentation & Measurement for Search Engine Optimization

Our San Francisco headquarters has it all, from comfy nooks to sunlit views. It’s the… For many of our potential guests, planning a trip starts at the search engine. At Airbnb, we want our product to be painless to find for past guests, and easy to discover for new ones. Search engine optimization (SEO) is the process of improving our site — and more specifically…

Applying Deep Learning To Airbnb Search

Searching for homes is the primary mechanism guests use to find the place they want to book. As the core of how the Airbnb marketplace functions, the goal of search ranking is to find guests the best possible options while rewarding the most deserving hosts. Ranking at Airbnb is a…

A “Krispr” Approach to Kubernetes Infrastructure

Introduction Airbnb is built on a service-oriented architecture (SOA). In our production infrastructure, we run hundreds of services that do everything from calculating pricing to returning search results to sending messages to users. To unify and scale our infrastructure, we use Kubernetes, an open source container orchestration engine, to define and…

Data Quality at Airbnb

Authors: Vaughn Quoss, Jonathan Parks, Paul Ellwood Introduction At Airbnb, we’ve always had a data-driven culture. We’ve assembled top-notch data science and engineering teams, built industry-leading data infrastructure, and launched numerous successful open source projects, including Apache Airflow and Apache Superset. Meanwhile, Airbnb has…

Interning at Airbnb with a disability

A picture of two people’s hands as one gives a key attached to a keychain… My name is Hilary Sun, and I’m a master’s student at Stanford University finishing my M.S in Computer Science. I worked as an engineering intern for the past twelve weeks on the Trust - Financial Fraud team, which keeps Airbnb’s business safe and secure by minimizing fraudulent financial losses while…

How Airbnb is Moving 10x Faster at Scale with GraphQL and Apollo

I had the opportunity to kick off GraphQL Summit last month with a talk that involved quite a bit of live coding (the Keynote intro ends at minute 6:00 if you’re in a hurry!). Check it out: From the feedback I gathered over the following days of the conference…

Building Services at Airbnb, Part 1

By Liang Guo, Frank Lin, and Junjie Guan Alexis, one of our hosts, shows some of her guests how to shuck oysters in… Airbnb is moving its infrastructure at an accelerated pace towards a SOA (service-oriented architecture), but moving from a monolithic Rails service towards a SOA while building out new products and features is not without its challenges. In this post, we share what…

Sunsetting React Native

This is the fourth in a series of blog posts in which we outline our experience with React Native and what is next for mobile at Airbnb.Where are we today? Although many teams relied on React Native and had planned on using it for the foreseeable future, we were ultimately…

Introducing Showkase: A Library to Organize, Discover, and Visualize Your Jetpack Compose Elements

Over the last few years, Android™ development has gone through significant changes in how apps are structured, the language used for development, the tooling & libraries that speed up our development, and the improvements in testing apps. What didn’t change in all these years is the Android UI toolkit. This…

Better Android Testing at Airbnb

A seven part series on Android Test Frameworks we’ve built at Airbnb — this first part looks at our philosophy on testing, and the mocking system that lays the foundation for all our tests. Automated testing for Android development has historically been challenging at Airbnb, due to both technical and…

Measuring Transactional Integrity in Airbnb’s Distributed Payment Ecosystem

By Ninad Khisti and William Betz In a distributed payment ecosystem, it is critical to accurately measure and track a transaction’s end to end state and contents to ensure consistency throughout the payment cycle. Without robust tracking, data leakage and errors can occur, resulting in either lost revenue or increased…

Listing Embeddings in Search Ranking

By Mihajlo Grbovic, Haibin Cheng, Qing Zhang, Lynn Yang, Phillippe Siclait and Matt Jones Airbnb’s marketplace contains millions of diverse listings which potential guests explore through search results generated from a sophisticated Machine Learning model that uses more than hundred signals to decide how to rank a particular listing…

Himeji: A Scalable Centralized System for Authorization at Airbnb

The Problem Over the last couple of years, Airbnb engineering moved from a monolithic Ruby on Rails architecture to a service oriented architecture. In our Rails architecture, we had an API per resource to access the underlying data. These APIs had authorization…

Zooming Towards Human Connection

By: Fatemeh Alavizadeh, Mojtaba Mehrara Meet the dogs of Chernobyl on this Online Experience hosted by Lucas Introduction Creating human connection is the core of Airbnb’s mission. We launched Airbnb Experiences to encourage travelers to connect with locals and with each other through one-of-a-kind experiences that highlight the uniqueness of their destinations. We’ve since grown it to a community of hosts leading more…