Improving Deep Learning for Ranking Stays at Airbnb

Search ranking is at the heart of Airbnb. Data from search logs* indicate it is a feature used by more than 90% of guests to book a place to stay. In ranking, we want the search results (referred to as listings) to be sorted…

Experimentation & Measurement for Search Engine Optimization

Our San Francisco headquarters has it all, from comfy nooks to sunlit views. It’s the… For many of our potential guests, planning a trip starts at the search engine. At Airbnb, we want our product to be painless to find for past guests, and easy to discover for new ones. Search engine optimization (SEO) is the process of improving our site — and more specifically…

Better Android Testing at Airbnb

In part three of this series we saw how automated interaction testing can cover some of the code paths in our ViewModels by recording state changes. However…

Detecting Vulnerabilities With Vulnture

Introduction Securing assets and data is a challenging and important task, regardless of your industry or company size. On Airbnb’s InfoSec team, we are constantly thinking about how to quickly and effectively detect and remediate…

Machine Learning-Powered Search Ranking of Airbnb Experiences

By: Mihajlo Grbovic, Eric Wu, Pai Liu, Chun How Tan, Liang Wu, Bo Yu, Alex Tian Airbnb Experiences are handcrafted activities designed and led by expert hosts that offer a unique taste of local scene and culture. Each experience is vetted for quality by a team of editors before it…

Introducing AloeStackView for iOS

Some of the ~200 screens in the Airbnb iOS app built using AloeStackView. At Airbnb, we’re always looking for ways to improve the efficiency of building products. Over the past few years, our mobile development efforts have increased at a dramatic rate. In the past year alone, we’ve added more than 260 screens to our iOS app. At the same time, more and…

How Airbnb Achieved Metric Consistency at Scale

Part-I: Introducing Minerva — Airbnb’s Metric Platform By: Amit Pahwa, Cristian Figueroa, Donghan Zhang, Haim Grosman, John Bodley, Jonathan Parks, Maggie Zhu, Philip Weiss, Robert Chang, Shao Xie, Sylvia Tomiyama, Xiaohui Sun Introduction At Airbnb, we lean on data to inform our critical decisions. We validate product ideas through randomized controlled experiments, and we track our business performance…

Empowering Data Science with Engineering Education

Authors: Michelle Du, Yu Guo, Jeff Feng Our brand new kitchen on the 2nd floor of 888 Brannan St. Since launching Data University (Data U) at Airbnb two years ago, our data education program has made significant progress towards our overarching vision of empowering every employee to make data-informed decisions. To date, over 400 courses have been taught to thousands of course…

Visualizing Data Timeliness at Airbnb

Imagine you are a business leader ready to start your day, but you wake up to find that your daily business report is empty — the data is late, so now you are blind. Over the last year, multiple teams…

How Airbnb is Moving 10x Faster at Scale with GraphQL and Apollo

I had the opportunity to kick off GraphQL Summit last month with a talk that involved quite a bit of live coding (the Keynote intro ends at minute 6:00 if you’re in a hurry!). Check it out: From the feedback I gathered over the following days of the conference…

Amenity Detection and Beyond — New Frontiers of Computer Vision at Airbnb

Authors: Shijing Yao, Dapeng Li, Shawn Chen What amenities are there in this image? Can an algorithm detect them all? How can we train the algorithm effectively? If you are interested in the answers, please read on! Introduction In 2018, we published a blog post titled Categorizing Listing Photos at Airbnb…

Measuring Transactional Integrity in Airbnb’s Distributed Payment Ecosystem

By Ninad Khisti and William Betz In a distributed payment ecosystem, it is critical to accurately measure and track a transaction’s end to end state and contents to ensure consistency throughout the payment cycle. Without robust tracking, data leakage and errors can occur, resulting in either lost revenue or increased…

New Data Scientists: Tips for Success

You’re a new data scientist - congrats! If you are a junior data scientist in your first data role, you should be asking yourself, ‘How can I effectively execute?’ This…

Scaling a Mature Data Pipeline — Managing Overhead

Author: Zachary Ennenga The view from the third floor at Airbnb HQ! Background There is often a natural evolution in the tooling, organization, and technical underpinning of data pipelines. Most data teams and data pipelines are born from a monolithic collection of queries. As the pipeline grows in its complexity, it becomes sensible to leverage the Java or Python Spark…

React Native at Airbnb

Years later, it’s still possible to book a meeting in our Airstream This is the first in a series of blog posts in which we outline our experience with React Native and what is next for mobile at Airbnb. When Airbnb launched 10 years ago, smartphones were in their infancy. Since then, smartphones have become an essential tool to navigate our everyday…

Adding support for Arabic and Hebrew languages on Airbnb

Authors: Yaniv Zimet, Mati Bot What makes this noteworthy? Airbnb’s mission is to create a world where anyone can belong anywhere, and with this release, we enable more than 300 million Arabic- and Hebrew-speakers globally to belong on Airbnb. Arabic and Hebrew are both languages that use a right-to-left (RTL) writing direction. The start…

On Spark, Hive, and Small Files: An In-Depth Look at Spark Partitioning Strategies

Author: Zachary Ennenga Airbnb’s new office building, 650 Townsend Background At Airbnb, our offline data processing ecosystem contains many mission-critical, time-sensitive jobs — it is essential for us to maximize the stability and efficiency of our data pipeline infrastructure. So, when a few months back, we encountered a recurring issue that caused significant outages of our data…

Growing Our Host Community with Online Marketing

By Tao Cui, Ye Wang and Bassel Namih Belonging is at the core of Airbnb’s mission. One essential step to make people feel like they can “belong anywhere” is to have homes where people can stay around the world. Airbnb is a community-driven super-brand, and acquiring hosts through the…

Building a Cross-Platform Mobile Team

This is the third in a series of blog posts in which we outline our experience with React Native and what is next for mobile at Airbnb. In addition to the countless technical pros and cons of React Native, we learned a ton about what React Native means for an…

How Airbnb is Boosting Data Literacy With ‘Data U Intensive’ Training

Since we introduced Airbnb’s Data University, the program has continued to thrive and evolve. One improvement has been the addition of team-specific trainings with content tailored to the work of that team. In this post, we describe the impact of this addition and the lessons learned in its implementation. What is Data University? …

Better Android Testing at Airbnb

Interaction Testing Part two of this series covered our screenshot testing approach. As our first integration tests, screenshots filled a gaping hole in our testing strategy and were immediately…

Data Quality at Airbnb

Authors: Jonathan Parks, Vaughn Quoss, Paul Ellwood Introduction At Airbnb, we’ve always had a data-driven culture. We’ve assembled top-notch data science and engineering teams, built industry-leading data infrastructure, and launched numerous successful open source projects, including Apache Airflow and Apache Superset. Meanwhile, Airbnb has transitioned from a startup moving at light…

Achieving Insights and Savings with Cost Data

by Anna Matlin and Tamar Eterman Introduction Business profitability and sustainability are powerful reasons to invest in infrastructure efficiency, but it is easy to feel lost about how to actually reduce costs. A foundation of robust and actionable data is essential for a successful efficiency program. At Airbnb, building this foundation…

Building Services at Airbnb, Part 2

By Liang Guo and Frank Lin Vittoria is treating his guests to a tour of the Limoncello factory, where family makes… Airbnb is moving its infrastructure towards SOA. A reliable, performant, and developer-friendly service platform is essential in an architectural evolution. In a previous post, we shared a bird’s-eye view of what we have designed and built to scale the development of services and gave…

Using Chatbots to Provide Faster COVID-19 Community Support