Contextualizing Airbnb by Building Knowledge Graph

By Xiaoya Wei and Yizheng Liao A riverfront, all-bamboo house on Airbnb in Bali. Imagine you are planning a trip to Los Angeles. The first step is to visit Airbnb.com and search for “Los Angeles.” On the backend, the query “Los Angeles” is translated into a block on the map; available Homes within this block are returned in…

How Airbnb is Moving 10x Faster at Scale with GraphQL and Apollo

I had the opportunity to kick off GraphQL Summit last month with a talk that involved quite a bit of live coding (the Keynote intro ends at minute 6:00 if you’re in a hurry!). Check it out: From the feedback I gathered over the following days of the conference…

Building an Effective Test Pipeline in a Service Oriented World

This staircase connects several floors of our beautiful new San Francisco office, 650 Townsend. Context Over the past 2 years, Airbnb engineering has been working on a major initiative to migrate from a gigantic Rails Application to a decoupled service-oriented architecture, or SOA…

Reconciling GraphQL and Thrift at Airbnb

The.WAV hosting AFROHAUS Brunch in Los Angeles a few months ago Backend Engineer: Hmm. So you’re saying this “GraphQL” will allow any web or native engineer to arbitrarily query basically any field in any backend service, recursively, however they want, without any backend engineers involved? Frontend Engineer: Yeah, right? It’s amazing! […silence…] Backend Engineer: Guards, seize this person. For several years…

Airbnb Engineering and Data Science at KDD 2018

The 2018 KDD conference is right around the corner — and we are looking forward to seeing you there. (That’s Knowledge Discovery and Data Mining, if you’re not familiar with it!) We are excited to have three Airbnb papers accepted for oral presentation at the Applied Data Science Track and…

Detecting Vulnerabilities With Vulnture

Introduction Securing assets and data is a challenging and important task, regardless of your industry or company size. On Airbnb’s InfoSec team, we are constantly thinking about how to quickly and effectively detect and remediate…

Server Rendering, Code Splitting, and Lazy Loading with React Router v4

Challenge accepted. Nicole, one of our hosts, taking some guests on a sunrise walk and picnic above… Some Background on Server Rendering at Airbnb Historically, Airbnb has been a Rails app. A few years back that started to change, we began using Rails simply as a data layer, and all render logic started migrating into JavaScript in…

Building an Inclusive Codebase

By: Michael Bachand, Amanda Vawter, Dan Federman, Jake Silver, Julia Wang, Mark Tai Code is our craft. At Airbnb, we view our code and product as a reflection of our values. Each developer imbues their work with a piece of themselves. We want…

Airbnb Engineering in Seattle

Want to know what it’s like to work in Airbnb’s new office? Ari Steinberg, Director of Engineering and Head of the Airbnb Seattle office, shares more on Airbnb’s Seattle presence. Why is Airbnb in Seattle? We wanted to expand our footprint outside of San Francisco to attract some of the…

Growing Our Host Community with Online Marketing

By Tao Cui, Ye Wang and Bassel Namih Belonging is at the core of Airbnb’s mission. One essential step to make people feel like they can “belong anywhere” is to have homes where people can stay around the world. Airbnb is a community-driven super-brand, and acquiring hosts through the…

A “Krispr” Approach to Kubernetes Infrastructure

Introduction Airbnb is built on a service-oriented architecture (SOA). In our production infrastructure, we run hundreds of services that do everything from calculating pricing to returning search results to sending messages to users. To unify and scale our infrastructure, we use Kubernetes, an open source container orchestration engine, to define and…

New Data Scientists: Tips for Success

You’re a new data scientist - congrats! If you are a junior data scientist in your first data role, you should be asking yourself, ‘How can I effectively execute?’ This…

Achieving Insights and Savings with Cost Data

by Anna Matlin and Tamar Eterman Introduction Business profitability and sustainability are powerful reasons to invest in infrastructure efficiency, but it is easy to feel lost about how to actually reduce costs. A foundation of robust and actionable data is essential for a successful efficiency program. At Airbnb, building this foundation…

Fighting Financial Fraud with Targeted Friction

The piano in our “Vienna” meeting room in San Francisco has an easter egg. Move… On any given night, nearly two million people are staying in Airbnb listings in 191 countries around the world. The rapid growth of our global community is predicated on one thing: trust. We take a comprehensive approach to trust, which consists of both robust proactive measures and reactive support, but…

Building Services at Airbnb, Part 4

By Junjie Guan, Rui Dai and Xing An Intro In Part 1, Part 2, and Part 3 of our Building Services at Airbnb series, we shared how…

Designing Experimentation Guardrails

by Tatiana Xifara, Reid Andersen & Ali Rauh Each week, thousands of online experiments run concurrently on the Airbnb platform to measure the impact of potential product changes…

Beyond “How May I Help you? “

By Xin (Cindy) Chen, Mengting Wan The Airbnb office in Dublin offers plenty of workspace beyond your desk. At Airbnb, we serve a global community of hosts and guests. An essential part of Airbnb’s business is to provide high quality customer service at scale. Live chat is one of our customer support channels, where customers can chat with our customer service agents…

How Airbnb is Boosting Data Literacy With ‘Data U Intensive’ Training

Since we introduced Airbnb’s Data University, the program has continued to thrive and evolve. One improvement has been the addition of team-specific trainings with content tailored to the work of that team. In this post, we describe the impact of this addition and the lessons learned in its implementation. What is Data University? …

Better Android Testing at Airbnb

A seven part series on Android Test Frameworks we’ve built at Airbnb — this first part looks at our philosophy on testing, and the mocking system that lays the foundation for all our tests. Automated testing for Android development has historically been challenging at Airbnb, due to both technical and…

Measuring Transactional Integrity in Airbnb’s Distributed Payment Ecosystem

By Ninad Khisti and William Betz In a distributed payment ecosystem, it is critical to accurately measure and track a transaction’s end to end state and contents to ensure consistency throughout the payment cycle. Without robust tracking, data leakage and errors can occur, resulting in either lost revenue or increased…

Building a Cross-Platform Mobile Team

This is the third in a series of blog posts in which we outline our experience with React Native and what is next for mobile at Airbnb. In addition to the countless technical pros and cons of React Native, we learned a ton about what React Native means for an…

Airbnb’s Promotions and Communications Platform

By Paritosh Aggarwal and Henry Wu Introduction Airbnb is a busy marketplace with millions of active users across the globe. Billions of messages…

WIDeText: A Multimodal Deep Learning Framework

By Wayne Zhang, Mia Zhao, Yuanpei Cao Deep learning (DL) is helping us at Airbnb serve our stakeholders better…

Supercharging Apache Superset

By: Erik Ritter, Grace Guo, Jesse Yang, John Bodley, and Zuzana Vejrazkova Introduction At Airbnb, many employees rely on data every day to do their jobs. While several different tools are used for analysis, at the core of Airbnb’s self-serve business intelligence (BI) solution is Apache Superset™ (“Superset”). Superset is…

Using Chatbots to Provide Faster COVID-19 Community Support